Saturday, August 8, 2009

7 Steps to Exceptional Customer Service

by Adrian Miller

The statistic that 50% of new businesses fail within their first year is fairly well known. Ugly and scary, yes, but well known. And yet this gloomy statistic may encourage those who make it to day 366 to breathe a sigh of relief. After all, if you make it past year one, you're laughing, right?


Read here
http://www.businessknowhow.com/marketing/exceptional-customer-service.htm