Monday, February 20, 2012

The New Rules of Building Customer Loyalty

"...Experts say there are some rules to follow to make your customers feel like kings from the very first moment they encounter your product or service. Do it right, and you'll not only score a lifelong customer, but also an advocate for your brand—and that's a lot more valuable."

Read article here

Friday, February 17, 2012

Monday, February 6, 2012

Thursday, February 2, 2012

Know the 6 Stages of Your Customers’ Purchase Process

A guest post by Gary Gebenlian of Future Simple.

To do this, you need to understand your customers’ purchase process and then focus your marketing objectives on a specific stage or two within this process...Here are the six general stages of your customers’ purchase process.

Read his post here