by Rai Chowdhary, MS, CQE, CQM, Six Sigma Coach
We all seek to find the right answers to our problems – Why do customers walk away? Why do employees leave? Why are sales low? How can we bring in more customers? How can we increase sales to existing customers? The first thing we need to understand is that the right answer can come only if we ask the right questions. This isn’t as simple as it sounds. There are some fundamental questions that are vital to the survival of any business...
Read these questions here
http://www.nationalbusiness.org/NBAWEB/Newsletter/972.htm
